We do everything possible to ensure that you are happy with your purchase and if you would like any advice before or after purchasing from us we always suggest checking the How to Use, Repair & Care and FAQ's tabs on our product pages.
Our products carry a standard manufacturers guarantee of a minimum of 1 year, often longer (please see product page). We only offer this guarantee on products purchased through our website (www.brewitalia.com).
The guarantee omits
- Paper filters
- Coffee press stainless steel filters
- Glass components
What faults are covered?
- Structural faults and defects
- Defects from reasonable usage
What isn't covered?
- Accidental damage
- Broken glass
- Cosmetic marks and peeling from use (scratches and coating)
- Damage from dishwasher cleaning (hand wash only products)